As we all know, Forex trade is considered to be one of the most profitable businesses all over the world. However, it is risky since many people lose money in the forex market. Traders usually need brokers as intermediaries to assist them to get benefits in the forex market. For many traders, the biggest concern lies in fund security. Some brokers are scams that take traders money away fraudulently. Some are Ponzi Schemes. Finding an excellent broker is becoming a big challenge for many traders.
It is inevitable for traders to still have problems while trading, even if you are trading with a regulated broker. Some problems can not be solved without a third party‘s assistance. WikiFX can help you avoid these scam brokers by identifying the authenticity of brokers’ licenses and checking the background of their companies. WikiFX acts as a facilitator between traders and their brokers. WikiFX‘s goal is to protect traders’ rights. For the investors who have problems with withdrawal refusal. The return of money is no doubt the biggest surprise for them. Protecting customer rights and interests are the goals of the WikiFX customer services team.
There are many online platforms for clients rights protection. But it is not easy to find a good one. Some platforms ask for an extra fee before helping. Thus causing secondary harm to traders/ such behavior not only harms the interests of traders, but also undermines the reputation of the entire forex industry. WikiFX Right Protection Service was originally created to protect the interests of investor. Recently, WikiFX has helped a client in Malaysia who invested in Absolute Markets to solve the problem.
Withdrawal refusal
This Malaysian client invested a lot of money in Absolute Markets, and everything went well before the deposit. However, when this trader wanted to withdraw money, Absolute Markets stopped talking to him/her. The customer was worried and unable to withdraw money from his/her account, therefore, he/she asked WikiFX Right Protection Center for help. This trader explained the problem and submitted relevant evidence to WikiFX. The representative of the WikiFX support team recorded the complaint and negotiated with the broker. Eventually, this trader got the money back with WikiFXs assistance.
WikiFX always puts the interests of customers first place. No matter what kind of problem the investor is facing, the Right Protection Center of WikiFX will do its best to help traders recover the delayed funds and resolve disputes and conflicts. If you also encounter problems in the process of trading, please do not hesitate to contact WikiFX.
How to use WikiFX to protect your rights
1. You can use the EMC channel to protect your right. It aimed at regulated solid brokers. You can click “ official 100% involvement of customer complaints” to enter the 1 V 1 rights protection interface.
2. If a trader chooses a broker without EMC channel, the first option is to contact the representative of customer service of WikiFX, who will help you record the problems you met, WikiFX will contact the relevant broker to solve the problem; The second option is to submit a complaint on the broker's relevant page on WikiFX website.
In the lower- left corner, click “Exposure” .
Select the category that your problem belongs to.
Describe the problem you met and upload the picture for evidence uses.
What to know when asking for help
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Investors need to describe the problems clearly
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Post the pictures as evidence.
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Contact the customer service of WikiFX
The reason why you should choose WikiFX
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Efficient rights protection. If you have trouble making money while investing with a forex broker, keep evidence. As long as traders have problem, WikiFX is always willing to solve your problem. It is not only responsible for one's own money, but also alerts other potential victims in real time.
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WikiFX contains details of more than 34,000 global forex brokers. WikiFX has rich experience in protecting investors rights.
If you want to know more information about the reliability of certain brokers, you can open our website (https://www.WikiFX.com/en). Or you can download the WikiFX APP to find the most trusted broker for yourself. If you have any problems with this broker, please do not hesitate to contact WikiFX. The global customer service of WikiFX is +234-706 777 7762 on WhatsApp. Or you can call +65-31290538. We are willing and ready to help you out.
