Disney path to subscriber success is outside U.S.; way to profit less clear

  div classBodysc17zpet90 cdBBJodivpBy Dawn Chmielewskip

  pReuters – Walt Disney Cos quarterly results show a path for signing up a quarter billion subscribers: international expansion. But furious growth in customers outside the United States is not so certain to bring bumper profits.pdivdivdiv classBodysc17zpet90 cdBBJodiv

  pDisney‘s streaming gains surpassed Wall Street’s estimates for the companys marquee Disney video service, but the costs of the business left some investors and analysts unimpressed. p

  pThe stock fell 3 to 102 a share after the company reported its second quarter results Wednesday, reflecting a new skepticism about the streaming business in the wake of Netflixs recent stumbles. p

  p“Sure Disney added more subscribers than Netflix. On the other hand they lost a lot of money to get there,” said LightShed Partners media and technology analyst Richard Greenfield. “Wall Street is increasingly focused on profits.”p

  pDisney ended March with 138 million subscribers, up 7.9 million from the previous quarter. The service is poised to launch in 42 countries this summer, said one Disney source, expanding its global reach to 106 countries. It will produce roughly 500 shows in local languages around the world to attract subscribers in these markets.p

  pChief Executive Bob Chapek said Disney is on track to reach the companys projected target of 230 million to 260 million subscribers by September 2024.p

  pBut more than half of its quarterly subscriber gains came from Disney Hotstar in India, where subscribers pay an average of 76 cents a month. In the United States, customers pay 6.32 on average. p

  pOperating losses for the companys streaming business, which also includes ESPN and Hulu, rose to 877 million in the quarter – triple the loses from a year ago – reflecting higher programming and production expenses. Spending on programming is expected to increase by more than 900 million in the third quarter, as the company invests more deeply in original content and sports rights. p

  p“We believe that great content is going to drive our subs, and those subs then in scale will drive our profitability,” said Chapek during an investor call. “So we dont see them as necessarily counter. We see them as sort of consistent with the overall approach that weve laid out.”p

  pPaolo Pescatore, an analyst with PP Foresight, predicted Disney will continue to grow as it expands to new markets, and offers enticing content to stream, such as the Oscarwinning animated film “Encanto.” But that may not be a financial success.p

  p“It is apparent that there is too much focus on net adds for all providers,” Pescatore said. “Unfortunately given the nature of streaming, there will be high levels of churn which will impact all providers. This in turn will hit revenues and the bottom line.”

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