GemForex HeadlinesTrading PlatformsProductsSpreads & FeesLeverageMobile TradingPaymentsDemo AccountDeals & PromotionsGemForex RegulationAdditional FeaturesAccount TypesBenefitsDrawbacksTrading HoursCustomer SupportSecurityGemForex VerdictAccepted CountriesAlternatives to GemForexFAQ
GemForex is a Japanese online forex and CFD broker offering trading via MetaTrader 4 (MT4) and MetaTrader 5 (MT5). In this broker review, we cover regulation, leverage, bonus opportunities, automated trading tools and more.
Note, this review will not cover the similarly named GemFX trading broker.
GemForex Headlines
GemForex was established in 2010 by a group of Japanese traders. Originally named GemTrade, the company launched the first-ever free automated trading software (AKA EA) offered to Japanese investors. In 2014, the broker was renamed GemForex, a brand name owned by Gem Group Holdings LTD.
The group is licensed under Lindholm Capital Ltd and regulated by the Mauritius Financial Services Commission (FSC).
GemForex aims to provide a simple service for forex beginners worldwide. In fact, the firm has been recognised for several awards, including the Forex.com Best Asian Broker Award in 2016 for its deposit/withdrawal speed, support and service. Further Forex.com awards include the Best MT4 Broker and the Best Overall Broker between 2017 and 2020.
Trading Platforms
GemForex offers investors the option to trade on the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) terminals. These established, globally-recognised platforms are suitable for all levels, including beginners.
When comparing GemForex vs competitor brokers, such as XM, the firm offers the same trading charts, graphs and technical indicators. To get started, clients can either download the platform to their PC or Mac, or trade via all major browsers using the WebTrader platform.
GemForex does not offer a proprietary platform. However, since MT4 and MT5 are the platforms of choice for many traders, this is not a disadvantage.
Below, we’ve outlined the most popular functionality.
MetaTrader 4
Nine timeframes
Multilingual interface
Fully customisable charts
Four pending order types
One-click order execution
Three order execution types
MQL4 programming language
30+ built-in technical indicators
Direct access to Expert Advisors and automated trading systems
MetaTrader 5
12 timeframes
Custom indicators
Six pending order types
Advanced pending orders
80+ technical analysis objects
Multi-threaded strategy tester
Advanced Market Depth feature
MetaQuotes Language (MQL5) for programming strategies
Direct access to Expert Advisors and automated trading systems
MetaTrader 4
The broker’s website provides download links for both trading platforms.
Products
GemForex offers a curated selection of global instruments for retail clients:
Forex – 33 currency pairs, including majors, minors, and exotics
Energy CFDs – Brent Oil and WTI Light Sweet
Index CFDs – 10+ of the world’s largest stock indices, including GER30, UK100, and NASDAQ
Spreads & Fees
At GemForex, costs vary by account type. The All-In-One Account offers spreads from 1.3 pips on major FX pairs. These are variable, but a representative sample showed average spreads of around 1.4 pips for EUR/USD, 1.3 pips on the USD/JPY pair and 1.5 pips on the GBP/JPY pair, respectively. These are competitive, however, some minor and exotic pair prices are higher than other brokers.
For accurate daily spreads that correlate with market conditions, visit the GemForex website. Traders should note that swap charges apply for any positions held overnight. Inactivity charges do not apply.
For traders looking to steer away from spreads, we’d recommend choosing the No Spread Account, which features a low rate on all instruments. However, please note that this will result in a higher commission charge.
Leverage
The maximum leverage available to retail traders will depend on a variety of factors, including your account balance and chosen financial products. As a broker regulated by an offshore authority, GemForex can offer substantial margin opportunities as it is not subject to the same strict rules that European brokers are, for example. We’ve outlined the leverage available below:
Account balance less than 2 million yen ($20,000) – Leverage up to 1:1000
Account balance more than 2 million yen ($20,000) – Leverage up to 1:500
Note, this varies for CFD instruments. For global index investments, the maximum leverage is 1:100, except for on the Nikkei 225, which is offered at 1:200.
Before investing capital, traders should note that opening highly leveraged positions can amplify losses if the market does not move in your favour. For this reason, it’s crucial to utilise risk management strategies.
To protect retail traders from losing more than their deposit amount, if the margin retention rate falls below 20%, an automatic loss cut system is enforced.
Mobile Trading
MT4 and MT5 are both available as mobile applications. GemForex traders can download the apps to iOS and Android devices directly from the broker’s website or via the relevant app store.
Access to the same tools, features and functionality found on the WebTrader and desktop PC terminals is available. You can manage your account, open and close positions, check live pricing and view charts while on the go. A basic YouTube tutorial is embedded with useful MT4 navigation tips on the iPhone app.
MT4 App
Payments
Deposits
At GemForex, minimum deposit requirements vary by account type and payment method. The No Spread account requires an initial $3000 funding to start trading and the All-In-One Account requires just $1.
GemForex offers many deposit options that all feature instant processing, with USD or JPY currencies accepted. Available payment methods will vary by country of residency but include:
Payeer – USD currency only, minimum deposit amount $100
UnionPay – CNY currency only, minimum deposit amount 500 CNY
Perfect Money – USD currency only, minimum deposit amount $100
Credit/debit cards – JPY currency only, minimum deposit amount 5000 JPY
Sticpay – JPY or USD currency, minimum deposit amount 5000 JPY/$50 USD
PayPal – JPY or USD currency, minimum deposit amount 10000 JPY/$100 USD
Cryptocurrency – including Bitcoin, Bitwallet and Ethereum, minimum deposit amount 0.01 BTC/0.1 ETH
E-wallets including Skrill and Neteller – JPY or USD currency, minimum deposit amount 5000 JPY/$50 USD
GemForex does not charge a deposit fee for any payment methods, however, third-party charges may apply. To get started, select the deposit icon from the menu in your account portal and then your chosen payment method.
Withdrawals
Withdrawals can be made via bank wire transfer, e-wallet or cryptocurrency wallets only. A minimum $1 withdrawal limit applies for these payment methods. GemForex does not charge a fee for the first withdrawal each month, however, subsequent fund removals are charged at 2%.
Note that if funds are withdrawn from an account with no trades placed, a fee of 4500 yen is applicable. Traders should allow 3-5 business days for funds to be returned via bank wire transfers. E-wallet and crypto withdrawals are typically completed within three days.
Demo Account
A free demo account is available to all new GemForex clients on the MT4 terminal. Traders just need to fill out a simple online registration form to get started. Once complete, traders can access up to $100,000 in virtual funds to practise risk-free and learn platform features and tools.
The account features real-time trading conditions, and functionality is replicated to match the All-In-One Account, including the ability to utilise leverage up to 1:1000, three order types, and support for hedging strategies.
Deals & Promotions
GemForex offers a variety of deals and promotions which change on a regular basis. At the time of writing, the broker offers a 1000% deposit bonus jackpot campaign. This daily lottery-style competition offers the chance to win up to 1000% of your deposit.
However, before engaging with any promotion, it’s vital that traders review the terms and conditions, particularly with a no deposit or welcome bonus where minimum trading thresholds may apply. Unlike European and Australian regulators which prevent the provision of sign up incentives, the FSC does not impose such restrictions. Therefore, traders should take it upon themselves to verify the quality of the deal on offer.
GemForex Regulation
GemForex is the trading name operated by Lindholm Capital Ltd. The broker is licensed and regulated by the Mauritius Financial Services Commission (FSC) which monitors and supervises the conduct of business activities in the non-banking financial services sector.
The authorisation operates in line with the internationally recognised legal framework, therefore some guidelines imposed by established bodies, such as CySEC, are applied. We see this with negative balance protection and the segregation of client funds from the business, which protects traders’ accounts in the case of broker insolvency.
Although some form of regulation is useful, the offshore license does not offer the same level of customer confidence as those regulated by the Financial Conduct Authority (FCA), for example.
Additional Features
GemForex does not offer the same level of educational resources provided by some of the larger brokers in the industry. In particular, the broker is lacking in standard training materials, such as a keyword glossary, an FX trading step-by-step guide, or in-depth platform tutorials. These are particularly useful for new traders, so beginners will be disappointed with the offering. Plus, there are none of the standard tools, such as an economic calendar or trading calculator on the website. This would be beneficial to stay up-to-date with market events and calculate margin, swaps, plus profit and loss.
Despite this, GemForex offers unlimited EA services to all retail clients via ‘Gem Trade’ – the first free EA service operating from Japan. You can view popular Expert Advisors based on download or performance ranking, or read the details of each bot to find the best one for your trading style.
Investors can also use a free forex mirror trading tool, ideal for new or inexperienced traders. The innovative feature operates automatically with no VPS requirements, simply pick up a professional trader’s or EA’s strategy and apply it directly to your personal trades.
Account Types
GemForex offers two account types to retail clients; the All-In-One Account (forex and CFD trading) and the No Spread Account (forex only). The No Spread account requires a minimum deposit of $3000 and the All-In-One Account requires $1. Both accounts can be opened in USD or JPY base currencies only.
All-In-One Account
0.01 lot size
Hedging available
30 lot maximum trade size
Spreads from 1.3 pips on major currency pairs
No Spread Account
0.01 lot size
Hedging available
30 lot maximum trade size
Spreads from 0.0 pips on major currency pairs
It is quick and easy to sign up and open a new live trading account. Traders must complete the online registration form and adhere to the Anti-Money Laundering (AML) and Know Your Customer (KYC) checks by uploading identity documentation, such as a passport and proof of residency. Once your details have been approved, you can start trading immediately.
Benefits
Pros of trading with GemForex include:
Regulated
Several deposit methods
Negative balance protection
Access to competitive spreads
MT4 and MT5 trading platforms
Demo account with virtual funds and simulated real-time conditions
Drawbacks
Downsides to registering for a GemForex account include:
No 24/7 customer support
Limited trading instruments
No educational content or tutorials
Limited information on the broker’s website
Withdrawal fees apply if trades are not executed
Trading Hours
The GemForex trading hours are Sunday 9 PM GMT to Friday GMT 9 PM, however, these may vary by instrument. Typically the forex market is available to trade 24 hours per day between Sunday to Friday.
A session timetable is available on the broker’s website to stay up to date with upcoming public holidays, daily break sessions and market closures.
Customer Support
GemForex offers several customer contact options, including telephone support, an online contact form and a headquarters office address. These are open 10 AM to 5 PM weekdays (GMT +9).
Additionally, traders are directed to an FAQ page that is organised into self-help topics, such as MT4 error message support, installing APIs and understanding ECN pricing. Social media accounts including Twitter are refreshed with the latest broker news and responses to customer queries.
Telephone – (+84)-28- 62561119
Online Contact Form – Located via the ‘support’ icon top right-hand side of the homepage
Support Centre Address – A&B Tower, 76 Le Lai Street, Ben Thanh Ward, Dist. 1, Ho Chi Minh City, Vietnam
Head Office Address – 33, Edith Cavell Street, C/o IQ EQ Fund Services (Mauritius) Ltd, Port-Louis, 11324 Mauritius
Security
GemForex traders should feel assured that the primary trading platforms, MT4 and MT5, follow comprehensive safety protocols. Personal and financial data is encrypted between the broker and the terminal, and crucially, two-factor authentication (2FA) can be added to platform accounts. This added layer of security uses a verification code every time you login to your online account via an authenticator app or email address prompt.
GemForex Verdict
Our GemForex broker review has highlighted some of the pros and cons. We were pleased with the free deposit options, demo account and access to the industry-established MT4 and MT5 terminals. However, instruments are limited, so the broker may not be suitable for investors wanting to create a diversified portfolio. We would also advise caution when depositing funds with an overseas broker. Regulatory protection may not be as robust and your capital could be at risk.
Accepted Countries
GemForex accepts traders from Australia, Thailand, Canada, United Kingdom, South Africa, Singapore, Hong Kong, India, France, Germany, Norway, Sweden, Italy, Denmark, United Arab Emirates, Saudi Arabia, Kuwait, Luxembourg, Qatar and most other countries.
Traders can not use GemForex from United States, Afghanistan, Belarus, Myanmar, Central African Republic, Congo, Cuba, Egypt, Guinea, Iraq, Iran, , Libya, Mauritius, Pakistan, Somalia, Sudan, Syria, Venezuela, Yemen, Zimbabwe.
Alternatives to GemForex
If you are looking for alternatives to GemForex we have compiled a list of the top 5 brokers that are similar to GemForex below. This list of brokers like GemForex is in order of similarity and only includes companies that accept traders from your location.
Infinox – Infinox is a UK-based broker offering MT4 trading with tight spreads.
Admiral Markets – Admiral Markets is leading Forex and CFD broker offering the MT4 & MT5 platforms
Fondex – Fondex is an award-winning forex and CFD broker with industry low trading costs.
ThinkMarkets – ThinkMarkets is a multi-regulated forex and CFD broker
FBS – FBS is a top online broker offering MT4 & MT5 trading across a range of instruments.
FAQ
What Deposit Options Does GemForex Offer?
GemForex offers several free deposit options, including PayPal, Sticpay, Skrill and Neteller. Major credit and debit card payments are also accepted, such as Amex and VISA.
What Trading Instruments Does GemForex Offer?
GemForex is a CFD and forex trading broker offering a narrow range of tradable instruments. In particular, indices and energy CFDs, such as Brent Oil, are available and the currency pairs on offer include USD/JPY, ZAR/JPY and AUD/NZD. However, compared to other brokers in the industry, the selection is limited. For example, there are no precious metals such as Gold or Silver.
Is GemForex Safe?
GemForex provides a safe trading environment. In particular, the provision of negative balance protection and integrated security protocols on the trading platforms are great to see. Despite this, we’d always recommend exercising caution when depositing with brokers regulated overseas, as they may not provide the same levels of protection as top-tier authorities. It is always worth viewing peer reviews before opening a live account.
Does GemForex Offer A No Deposit Bonus?
Occasionally, GemForex offers financial incentives to new and existing traders. Previous promotions include a $200 no deposit bonus, subject to minimum threshold requirements.
What Trading Platforms Does GemForex Offer?
GemForex offers retail clients the option of trading on the MetaTrader 4 and MetaTrader 5 terminals.